Thank you for visiting Kamenoi Hotel.

Please be sure to read the following information before using the service.

In addition, this site provides information common to Kamenoi Hotels and various manners at Japanese inns, so we hope that it will be helpful when using the services in the hotel.

With the motto of heartfelt hospitality, all the staff will give you a smile and sincere service so that you can help your trip, so please feel free to relax.

!! For inquiries, orders, sudden illnesses, injuries, etc., please contact the front desk.

!! Please be sure to check the evacuation route and emergency exit in advance.

!! In the event of an emergency such as a fire or earthquake, we will notify you by emergency broadcast, so please follow the staff's instructions and evacuate calmly.

When evacuating, never use the elevator.

!! How to evacuate in case of fire

1) Wet the towel with water and cover your nose and mouth to prevent inhalation of smoke.

2) Lower your posture, select an evacuation route opposite to the direction of fire and smoke, and evacuate along the wall.

3) Be sure to close the door when leaving the room to prevent the spread of fire and the spread of smoke.

!! Smoking is prohibited in the entire building except for designated areas, so please smoke in the smoking area.