Q1 Please tell me about child fares.

Applies to customers between the ages of 6 and 12. Child fares are half the adult fares.

Please notify the crew in advance before paying the fare.

Up to 2 children aged 1 to 5 are free of charge for each customer aged 6 and over.

In addition, customers under the age of 1 are free of charge.

Q2 Can high-denomination banknotes be used on buses?

The only banknotes accepted on buses are 1000 yen banknotes.

Q3 Can buses be used with a wheelchair?

All our buses accept wheelchairs. Please tell the conductor at the time of boarding.

Q4 Can I take a stroller on the bus?

You can even if the stroller is not folded. In principle, you should hold the stroller upright in the bus yourself, or secure it using the auxiliary belt provided for this purpose on this bus. That belt is provided solely as an aid, and securing the stroller is the responsibility of the child’s parent or guardian. If the bus is crowded, you may be asked to fold the stroller before boarding the bus.

Q5 Can I bring large luggage?

Items with a total weight of 30 kg or less, a total volume of 0.25 cubic meters or less, and a length of 2 meters or less may be carried onboard.

Q6 Is the use of mobile phones allowed on the bus?

In the vicinity of priority seats, please power off your mobile phone.

In all other locations on the bus, please set your mobile phone to silent mode and refrain from talking on the phone. We appreciate the understanding and cooperation of all passengers to make the bus pleasant to ride on.

Q7 Can I eat or drink on the bus?

Please refrain from doing so.

Q8 Can I use a transportation IC card (Pasmo)?

Yes.

Airport bus notes

・We are not responsible for any damage, loss, stains, etc. that occur when handling all baggage under normal circumstances.

・We are not responsible for any lost, stolen or mistaken baggage.