Residence Card is an ID card for foreign residents in Japan. 

Residence Card, containing your personal information including Residence Status, Presence or absence of employment restriction, etc., is your personal ID in Japan. You are obliged to carry Residence Card whenever and wherever you go while staying in Japan. 

Visit here when you make Online Residence Application with My Number Card;

【Immigiration Services Agency of Japan HP】

When you have questions on Residence Card, VISA, please contact Foreign Residents Support Center (FRESC) for consultation.

FRESC Consultation Brochure

Once you get your My Numer Card, 

1. Online Immigration Procedure will be available. 【Immigration Services Agency of Japan HP】
2. You can receive such certificates as Copy of Residence Registration at convenience stores.
3. You can use My Number Card as a Health Insurance Card at medical institutions・pharmacies. 

My Number is a 12 digits number which allocated to every residents who has residence registration in Japan.My Number Card is a photo attached plastic card contains name, date of birth, and gender, which is provided for free of charge on application of each individual.

You can do it on your own if you have an application form at hand. Municipal office is also accepting application at specially set-up counter on 5th floor of Municipal Office Main Government Building on weekdays. Please avail yourself of this counter which provides supporting services from photo-taking for application form to one-to-one instruction on filling out the form.

【Set-up Counter】

（Open hours）Weekdays  from 9:00～17:00

（Place）Special Set-up Booth, 5th floor of Municipal Office Main Government Building

（Open hours）

Weekdays:9:00～17:00

Sat.Sun.and National Holidays:9:00～16:00 (except New Year Holiday)

（Place）Kawaguchi Station Administrative Services Center,Higashi-kawaguchi Station Administrative Services Center

【Temporary counter】

Please check here for further details. (in Japanese language only)

Toll-free telephone service on general information on My Number

・Questions about My Number

【Service in Japanese】

TEL: 0120-95-0178【Toll-free】

Weekdays 9:30～20:00

Sat. Sun. and National holidays 9:30～17:30

【Except New Year Holiday Dec.29th～Jan.3rd】

We accept inquiry 24 hours / 365 days on temporal invalidation of My Number Card or Electronic Certificate function registered on your smartphone that have been lost or stolen.

【Service in foreign language】

・Matters concerning My Number system・Mynaportal

TEL: 0120-0178-26

English・Chinese・Korean・Spanish・Portuguese・Vietnamese・Thai・Indonesian・Tagalog・Nepalese

Weekdays:9:30～20:00

Sat.Sun.and National Holidays:9:30～17:30 (except New Year Holiday)

・Inquiry on Individual Number Notification, Notification Card, My Number Card, request of temporal invalidation of My Number Card or Electronic Certification function registered on your smartphone that have been lost or stolen.

TEL: 0120-0178-27

English・Chinese・Korean・Spanish・Portuguese

Every day 8:30～20:00

※Accept 24 hours a day for request of temporal invalidation

Thai・Nepalese・Indonesian・Vietnamese・Tagalog

Every day 9:00～18:00