List of main administrative services departments
Emergencies
| Accidents, injuries, and sudden illnesses | Call an ambulance (free of charge). | Fire station, Tel: 119 |
| In case of fire | Call the Fire Department (free of charge). | Fire station, Tel: 119 |
| In case of accident, theft, violence, or other crimes | Call the police immediately or go to the nearest police station or koban. | Police, Tel: 110 |
| Disaster preparedness | Make sure to check where to run (evacuation site) in case of emergency, such as an earthquake. | |
| In case of illness |
Emergency Medical Information Center （Information on medical institutions * Excluding Dentists） TEL 044-739-1919 For medical facilities in Kawasaki where foreign languages are available: http://www.iryo-kensaku.jp/kawasaki/ For the Multilingual Medical Questionnaire: |
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Resident Registration/Residence System
Note: Failure to file the proper notifications may result in your visa status being canceled, penalties, or become grounds for deportation. Please call the Immigration Bureau for more information.
| Resident registration | Register if you have a visa period of stay of over three months. | → Ward Office, Branch Office |
| Change of address |
File a notification within the designated period if you: Move to Kawasaki City: Within 14 days after moving in Move out of Kawasaki City: Before you move Move within Kawasaki City: Within 14 days after your move-in date |
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| Renewal or extension of length of stay | Renew/extend your visa period of stay before it expires (about one to three months before the expiration date). | → Immigration Bureau |
| Permission to engage in activities other than that currently authorized | Obtain permission before engaging in activities that are not allowed under your current visa status. (Example: A foreign student wants to work part time.) | |
| Registration of birth | Submit a notification form within 14 days of the child's birth. After the notification, a notification card that contains your Individual Number will be sent in three to four weeks. (Never fail to receive it.) | → Ward Office, Branch Office |
| Notification of death | Obtain a death certificate from the hospital and submit it within seven days of the death. Note: Complete the appropriate procedures for National Health Insurance and the National Pension Plan as well. |
Social Insurance and Pension
| National Health Insurance | Those with a visa period of stay of three months or longer who are not enrolled in health insurance at their place of employment. (It may not apply depending on your visa status.) | → Ward Office, Branch Office |
| Lump-sum withdrawal benefit from the National Pension Plan or employee's pension plan | Those who have paid pension premiums for six months or longer. The applicant should confirm procedures before leaving Japan. *You will need to make a request within two years after leaving Japan. |
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| Employment insurance | For those who are members of employment insurance, unemployed, and looking for work | → Public Employment Assistance Office(Hello Work) |
| Workers' compensation | There are no restrictions as to work status or length of employment. | → Department of Labor Standards |
Health and Welfare
| Health checkups/Immunizations for infants and toddlers | Immunizations that your child should undergo before entering elementary school and health checkups for babies |
→ Ward Office (Regional support section) Immunization Call Center (TEL044-330-6940) |
| Maternal and child health handbook | For women who receive a diagnosis of pregnancy | → Ward Office (Regional support section) District Health and Social Welfare Station |
| Expectant mother health checkup | For expectant mothers (During pregnancy, please get regularly scheduled checkups at a medical facility. A system is in place to provide subsidies for part of the costs.) | → Ward Office (Regional support section) District Health and Social Welfare Station |
| Lump-sum childbirth benefit | For insured individuals who have given birth |
→ National Health Insurance ⇒ Ward offices/branch offices → Social insurance ⇒ Employer |
| Child allowance | For those raising children from 0 years old until the age of finishing junior high school | → Ward Office (Ward Residents Section)/Branch Office |
| Medical care certificate for infants | For those raising children from birth until the third year of junior high school. In the case of hospital visits, it only applies to those with children up to the sixth year of elementary school, and income restrictions apply. In the case of hospitalization, no income restrictions apply from January 2019. | → Ward Office (National Health Insurance and Pension Section)/Branch Office |
| Medical care certificate for infants of single-parent families | For single-parent families with a child whose age is up to the first March 31 after reaching 18 years of age. (Income restrictions apply.) | → Ward Office (National Health Insurance and Pension Section)/Branch Office |
| Nursery schools | Available to parents of preschoolers (from newborns up to entrance to elementary school) who are unable to take care of their children during the day due to work or other similar reasons. |
→ Ward Office (Children and Families Section), District Health and Social Welfare Station |
| Child-care allowance | Available to single-parent families with a child whose age is up to the first March 31 after reaching 18 years of age, or persons raising a child under the age of 20 with certain disabilties (income restrictions apply）. | → Ward Office (Children and Families Section), District Health and Social Welfare Station |
| Welfare benefits | For residents who have a visa with no restriction in activity yet have no income and are unable to meet daily living costs | → Ward Office (Public Assistance Section）・District Health and Social Welfare Station （Public Assistance Section） |
| Handbook for the Physically Disabled and Handbook for the Mentally Disabled | For those with physical or mental disabilities | → Ward Office (Elderly and Disabled Support), District Health and Welfare Station |
| Kawasaki Healthy Long Life Handbook | For those 65 years of age and older |
Education and Culture
| Japanese-language studies（reading/Japanese-language classes） | Some classes have babysitting services. |
→ Kawasaki City International Exchange Center |
| Admission to public elementary and junior high schools | If you want to enroll your child in a public elementary or junior high school, you need to complete the procedure. * There are no restrictions on the status of residence. | → Ward Office (Citizens' Section) / Branch |
| Kawasaki City scholarships for foreign students | For foreign students who live in Kawasaki City and attend a university or vocational school in Kawasaki City | → Kawasaki City International Exchange Center |
| Volunteer services | For those who are interested in volunteering |
Living and Consultation
| Consultation concerning children's education | For any concerns about your child's education | |
| Consultations about infringement of children rights and equality of human rights for men and women | Consultation and relief programs are available to help with such issues as bullying involving children, abuse, problems at school, spouse abuse (DV), sexual harassment, and sexual discrimination. | → Human Rights Ombudsperson’s Office |
| Consultation concerning taxes | For any questions about taxes | |
| Concerns about life and job (for single-parent families) | For single-parent families who feel insecure about their lives or want to improve their skills | Fatherless and motherless Families Welfare Center Sun Live (TEL: 044-733-1166) |
| Labor problems | Work conditions, wages, or any other legal problems involving your place of work | → Labor Standards Inspection Office |
| Looking for employment | This is a public institution serving as a liaison for those who are job-hunting. | → Public Employment Security Office (Hello Work) |
| Municipal housing | There are eligibility requirements, such as income restrictions. | |
| Latest city information | City newsletter, Kawasaki City's Web site | → City Office（General Affairs and Planning Bureau） |
| How to dispose of oversized trash |
Oversized-Trash Center, Tel: 044-930-5300 |
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| Community activities | → Local town council, children's association, residents association, etc. (Ask your neighbor, ward office, branch office, or branch.) | |
| Participation in city administration |
Kawasaki City Representative Assembly for Foreign Residents http://www.city.kawasaki.jp/kurashi/category/36-11-0-0-0-0-0-0-0-0.html |
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Moving within/Leaving Japan
| Resident registration | → Local ward office, branch office(see No. 7) |
| National pension | → Local ward office, branch office |
| Welfare annuity | → Company where you are employed, or the pension office |
| National Health Insurance | → Local ward office or branch office |
| Water supply | → Waterworks Customer Service Center |
| Telephone | → NTT (116) |
| Electricity/Gas | → Tokyo Electric Power, Kanagawa Customer Service Center/Tokyo Gas Customer Service Center |
| Postal service (change of address notification） | → Post offices |
List of Consultation Services and Telephone Numbers for Inquiries