Can I board without a reservation?
Basically, only group customers can make reservations from 6 months before the date of use. Individual customers are kindly requested to come to the departure / arrival area on the day of departure. However, since congestion is expected for "Ichinichi Yurari Journey" and "Edo Tokyo Burari Journey", which have designated flight dates, individual customers are also accepting reservations from one month before the date of use. (Complete reservation system, phone only)
Do you operate every day?
As a general rule, every Monday (or the next day if it is a national holiday) is a holiday. In addition, the year-end and New Year holidays are also closed. It may be open even on regular holidays during the cherry blossom season, Golden Week, and summer vacation. Please contact us for more information. (Tokyo Mizube Line TEL: 03-5608-8869)
Where do you sell your ticket?
It is sold on the day at each manned landing site of Ryogoku River Center, Asakusa Nitenmon, Waters Takeshiba, and Kasai Rinkai Park. At other unmanned departure and arrival areas, sales will be made on board at the time of boarding. Please contact us on the day for flight status. (Tokyo Mizube Line TEL: 03-5608-8869)
Do you handle coupons?
Coupons can be purchased at travel agencies. However, the coupon must be exchanged for a boarding pass at the boarding location on the day of the event. Please contact us for the handling of coupons. (Tokyo Mizube Line TEL: 03-5608-8869)
How should I use the unmanned landing site?
Except for Ryogoku River Center, Asakusa Nitenmon, Waters Takeshiba, and Kasai Rinkai Park, there are unmanned departure and arrival areas. When the departure time comes, the ship will land and the sailors and staff will guide you on board. Please wait in front of the gate. Please purchase the boarding ticket from the staff on board.
Can I get on board in a wheelchair?
Wheelchairs are available on board and in some areas. Please contact us when using, as some ships and departure / arrival areas are difficult to handle. (Tokyo Mizube Line TEL: 03-5608-8869)
Is it possible to bring a bicycle?
You can only bring it in the carry case for your bicycle. However, we will limit the total number of 3 sides of the case to 2 pieces as baggage with a total length of 2 m or less and a weight of 30 kg or less.
Can I board the ship even in the rain?
It can be used even in the rain. However, the flight may be canceled depending on the weather conditions (heavy rain, strong wind, etc.) and tide level. Please contact us on the day for flight status. (Tokyo Mizube Line TEL: 03-5608-8869)
Can I bring pets?
Please refrain from using guide dogs, service dogs, and hearing dogs. You cannot bring it in a carry bag, etc.
What's the fare?
It varies depending on the section you use. Adult rates start from 200 yen. Various discounts are also available.
Is there a child fee?
The child fare (elementary school student) is half the price of an adult. Preschoolers are free of charge for each adult. From the second person, the child fare will be charged. For junior high school students and above, the adult fare will be charged.
Are there any discounts for groups?
For group use (for 15 people or more excluding infants), the fare will be discounted by one. For details, please see the group use page or contact us (Tokyo Mizube Line TEL: 03-5608-8869).
Is there a discount for people with disabilities?
If you post a physical disability certificate, mental disability certificate, nursing certificate (love notebook, etc.), the fare for the person who has the certificate and one caregiver will be reduced by half. (* The format does not matter regarding the presentation method of notebooks, cards, smartphones, etc.)
Can I use a credit card or various electronic money (Suica, etc.)?
Electronic money (Suica, etc.) and several types of credit cards can be used at departure / arrival areas other than unmanned departure / arrival areas (Ryogoku River Center, Asakusa Nitenmon, Waters Takeshiba). Please contact us for available credit cards (Tokyo Mizube Line TEL: 03-5608-8869).
About facilities and services
Can I charter a ship?
We accept reservations from 1 hour (30 minutes after 1 hour). Please see the chartered flight page for details.
Is there a reserved seat on board?
All seats are unreserved. Depending on the departure and arrival point, when it is crowded, the customer who came first may issue a reference number and board the ship in order.
Can I eat on board? Do you sell food and drink?
Currently, as a measure to prevent infection with the new coronavirus, meals and alcohol on board are prohibited. However, you can drink soft drinks for hydration. Soft drink vending machines are installed on board.
Is there a restroom on board?
There is one for men and one for women. The women's toilet is also available for wheelchair users.
Can I always get out on the upper deck?
It may be closed depending on the weather and tide level. note that.
Is there a guide on board?
There is always voice guidance by MD on board. However, some of the regular flights on Saturdays, Sundays, and holidays (Asakusa / Odaiba Cruise) are guided by the Shitamachi River River Guide Volunteers certified by the Tokyo Metropolitan Park Association.
Is there a parking lot?
There is no dedicated parking lot for the Tokyo Mizube Line. Depending on the departure / arrival area, there is a pay parking lot nearby.
Can I smoke on board?
Smoking is prohibited on board, including the rear and upper deck seats.
Closed on Mondays (the next day if it is a national holiday)