Can I board without a reservation?
Basically, only group customers (15 or more adults) can make reservations 6 months before the date of use. Individual customers should come to the arrival / departure day. However, as for “Ichini Chirari Journey” and “Edo Tokyo Buri Journey”, which are designated as flight dates, it is expected that the trip will be crowded, so individual customers can also make reservations one month before the date of use. (By appointment only)
Do you operate daily?
As a general rule, every Monday (the next day in the case of a national holiday) is a holiday. The year-end and New Year holidays are also holidays. During the cherry blossom season, GW, and summer vacation, it may be open even on regular holidays. Please contact us for more information. (Tokyo Waterfront Line TEL: 03-5608-8869)
Where are boarding tickets sold?
It is sold on the day at each manned landing in front of Hamarikyu, Odaiba Kaihin Park, Kasai Rinkai Park, Sensoji Temple Nitenmon-mae and Sumida Ward Office. Other unmanned landings will be sold on board when boarding. Please contact us on the day for flight status. (Tokyo Waterfront Line TEL: 03-5608-8869)
Do you handle coupons?
Coupons can be purchased at travel agencies. However, the coupon must be exchanged for a boarding ticket at the boarding location on the day. Please contact us for coupon handling. (Tokyo Waterfront Line TEL: 03-5608-8869)
How should I use the unmanned landings?
Except for Hamarikyu, Odaiba Kaihin Park, Kasai Rinkai Park, Sensoji Temple Nitenmon-mae and Sumida Ward Office. The ship will arrive at the departure time, and the crew and staff will guide you to the ship. Please wait in front of the gate. Please purchase a boarding pass from the crew or staff on board.
Can I get on a wheelchair?
Some parts of the ship and landings are wheelchair accessible. There are some ships and landings that are difficult to respond, so please contact us when using. (Tokyo Waterfront Line TEL: 03-5608-8869)
Is it possible to bring a bicycle?
You can only bring it in a bicycle carry case. However, the total amount of the three cases will be limited to 2 pieces of baggage with a total weight of 2m or less and a weight of 30kg or less.
Is it possible to board even in rainy weather?
It can be used even in rainy weather. However, it may be canceled depending on weather conditions (heavy rain, strong wind, etc.) and tide level. Please contact us on the day for flight status. (Tokyo Waterfront Line TEL: 03-5608-8869)
Can pets bring in?
Please refrain from guide dogs, service dogs and hearing dogs. You cannot bring it in a carry bag.
What's the fare?
It varies depending on the section you use. Adult rates start from 200 yen. Various discounts are also available.
Is there a child fee?
Child fares (elementary school students) are half price for adults. One preschooler is free per adult. A child fare will be charged from the second person. Junior high school students and above are adult fares.
Are there any discounts for groups?
For groups (more than 15 adults), the fare is 1 discount. For elementary school students and younger (including preschoolers), two people are converted to one adult. For details, please see the group usage page or contact us (Tokyo Waterfront Line TEL: 03-5608-8869).
Is there a discount for people with disabilities?
If you have posted a disability certificate, a love certificate, etc., the fare for the person who owns the certificate and one assistant will be half price.
Can I use a credit card or various electronic money (Suica, etc.)?
Electronic money (Suica, etc.) can be used at the landings where ticket vending machines are installed (in front of Sumida Ward Office and Sensoji Nitenmon).
Payment at other locations is cash only.
About facilities and services
Can I charter a ship?
Private reservations are accepted from 1 hour (30 minutes after 1 hour). See the charter page for details.
Is the reserved seat on board?
All seats are unreserved. Depending on the arrival / departure point, you will be issued a reference number from the customer who came first and you will be boarded in order.
Can I eat on board? Do you sell food and drinks?
There are vending machines for soft drinks on board, but there are no other meals, snacks, or alcoholic beverages. You can bring your own food and drink.
Is there a restroom on board?
There is one for men and one for women. Female toilets are also available for wheelchair users.
Can I always go to the upper deck?
It may be closed depending on weather conditions and tide level. Please note.
Is there a guide on board?
There is always a voice guidance by MD on board. However, some of the regular flights on Saturdays, Sundays, and holidays (Asakusa / Odaiba Cruise) are boarded by Shimomachi River River Guide Volunteers certified by the Tokyo Park Association and provide guidance on board.
Is there a parking lot?
There is no parking lot for Tokyo Waterside Line. There are paid parking lots nearby depending on the departure and arrival point.
Can I smoke on board?
Smoking is prohibited on the ship, including the rear and upper deck seats.
Closed on Mondays (next day if a national holiday)